Many people have always considered INSS a very efficient body, but, as few believe, some mistakes can be made, and the insured and the organization itself run the risk of being harmed due to some flaw in the cadastral record, for example.
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Anyway, if something happens, the correct way to act is to gather documents that can prove the fact and the damage with regard to moral damage. After gathering all possible documentation and having them in hand, the INSS beneficiary who was harmed can go look for a lawyer to file a lawsuit against the institution.
Thankfully, citizens can be compensated for moral damages, which would be damages that affect the personality of the person, in cases where an error by the institute has been identified. Based on this, we separate here some information that may be useful to know when it is possible to receive compensation for moral damage from the INSS.
Delay in granting the benefit
By law, we can see that the pension has a period of up to 45 days for the retirement to be released, after the insured person has presented all the necessary documents. If the body takes too long to grant this benefit, the possibility of the citizen being indemnified is high, as the excessive delay may end up falling under the moral damages part.
Error in medical expertise
If it is clearly identified that the forensic examinations carried out by the appointed doctors of the body do not were done correctly, thus being able to affect the beneficiary, the case can also be framed as damage moral.
Registration registration failure
Mistakes made in the records may end up blocking INSS retirement payments, and may also entitle you to compensation in court, depending on the seriousness of what happened.
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