A failure by Caixa Econômica Federal prevented a gambler from winning the Mega-Sena lottery prize! After hitting 5 dozens, as stated in the completed ticket, the gambler ran out of the prize Final.
Due to a failure in the lottery payment system, reversing the player's purchase amount, the bet ticket was not registered in the system and, therefore, the bet was not concluded.
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However, the gambler filed a lawsuit against CEF, seeking compensation for the R$35,454.28 prize. However, the Federal Justiceof Santa Catarina did not grant compensation to the victim.
Case was judged and Caixa Econômica was defended
According to judge Sérgio Eduardo Cardoso, Caixa Econômica Federal could not be responsible for the non-compensation of the ticket, since the payment was not processed and the institution did not receive the amount.
In addition, the Court declared that it is the responsibility of the user to read the terms of condition for betting on online lotteries. Thus, if the player has not verified that the payment has been reversed, there is not much that can be done.
The bettor can file an appeal for the action, arguing that he had bought a ticket with eight numbers, and made the payment with a credit card. However, so far he has not commented.
How to play Caixa lotteries online?
If you are used to playing the lottery, know that you can do it now without leaving your home! Through the Caixa Econômica Federal website or application, you can register and play the lottery you want.
Just go to the official website of Online Lotteries, choose your game and register. It is worth noting that each game has a minimum amount that can be wagered online and that, for the ticket to be valid, the individual identification must be set to “Actual”.
Thus, you avoid going through problems like the player in the case above faced.