Last Wednesday, August 9th, the transport company by application 99 released the Verification Seal, a valuable addition to your urban mobility app.
The free feature strengthens customer authentication, requiring CPF and photo validation. In addition, the stamps are intended to speed up the process of confirming rides with drivers.
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Leandro Abecassis, Director of Product and Experience at 99, stated that internal surveys revealed that 90% of drivers felt more confident with this approach.
The stamps, divided into two categories, essential and premium, are displayed on the race view screen by the drivers, assisting in the decision to accept or decline.
By implementing this measure, 99 aims to optimize users' waiting time, seeking to speed up the confirmation of requested rides.
How to acquire the Premium Seal and Special Seal?
When choosing the Essential level, the user provides their name and CPF, which are verified through external sources to confirm their match.
The insertion of the CPF or credit card is a mandatory requirement for all 99 customers, being verified before the first trip.
However, to obtain the Premium seal, it is necessary to include a facial photo with the CPF. 99 explained that this photo undergoes a facial recognition analysis to confirm the presence of a real person in the image.
The badge level display and passenger picture will be the only information visible to drivers during the ride offer process.
99 is committed to entering people who use social names, allowing them to also obtain the Verification Seal.
To do this, simply make a request through the application, which will be thoroughly evaluated by the company. If approved, the profile of the user is updated with the corresponding stamp.
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