Learn how to clear your name at Serasa in 4 simple steps

All of Brazil is going through a really difficult financial period. The infamous "dirty name” is a reality for many citizens, whether they belong to the SPC (Credit Protection Service) or the Serasa. However, it is not necessary to continue in this way because negotiations are constantly taking place, regardless of the institution. So, check out 4 simple steps now to clear your name at Serasa!

Read more: Find out how to participate in Serasa's debt renegotiation period

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What is Serasa?

A platform that is well known to many people is Serasa, especially when we talk about “clearing the name” in the market. The institution has been around since the 1960s and can help you clear your name in just four simple steps.

What is the difference between SPC and Serasa?

The main differences between SPC and Serasa are that the former receives most of the consumer information that debt within the scope of commerce, while the second has greater access to consultations on debts in institutions banking.

Step by step to clear your name

  • Consult your CPF

First, it's important to know exactly what your question is. Yes, there are many negative people who are unaware of their debts. This usually occurs when someone changes address and forgets to notify a company.

  • Check your debt

The next thing you must do is analyze your question. It's good to understand why it exists and what went wrong. Then check to see if there are any special circumstances to settle it or if you have been given a space to negotiate it.

Remember to research your options thoroughly before deciding on the best way to make this payment.

  • Follow the steps indicated on the website

The site will direct you exactly through this payment process and how everything will work next. So, pay close attention and do what is asked on the screen.

  • Ticket issue

Finally, you will need to issue the bill that will be released, and only when you pay for it will you be leaving the debt behind. However, this process does not happen automatically.

As such, you may have to wait up to five business days for your name to be officially cleared. In addition, there must be a receipt indicating that the amount was paid by the company.

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