Victoria, founder of Pocket Rockets Cleaning Services in South Kelsey, Lincolnshire, decided to share on TikTok @pocketrocketscleaning the things customers do that can annoy customers janitors.
By exposing these situations, Victoria hopes to make customers aware of behaviors that can negatively affect the work of cleaners. And who is not curious to know what bothers them? Of course, so that we don't make the fatal mistake!
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What can annoy a janitor?
One of the most frustrating situations mentioned is when customers decide to closely monitor the company's work cleaning lady, creating a feeling of distrust or underestimation in relation to the professional's skills hired. They usually say they are “helping”.
For Victoria, this attitude can be uncomfortable, as clients have hired cleaning services precisely so that the work is carried out efficiently and professionally.
Constantly accompanying the cleaner can convey the message of lack of confidence and knowledge about the tasks performed.
Another situation mentioned is when customers refer to cleaners in a derogatory way, treating them as “the help”. This form of language can be disrespectful and convey a sense of superiority on the part of customers over cleaning professionals.
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This attitude creates an environment of inequality and can make cleaners uncomfortable at work, as if they are inferior, employed or under her command.
According to her, it is also totally frustrating when someone walks onto a floor that has been cleaned right after cleaning, or when the kitchen is used immediately after cleaning, such as preparing lunch, or when glasses are placed in the sink freshly washed.
Although the professional recognizes that these situations can occasionally occur, she admits that it can be slightly irritating for the cleaners.
Of course, we don't want to disturb those who help us with our routine, so let's not make mistakes similar to these. Combined?
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