This new tool has conquered the internet as they are incredibly improving the way human beings do business. Based on Artificial Intelligence, it is dominating the market. For this reason, below, we will talk a little more about the use of ChatGPT in the business market.
High advancement of technologies based on Artificial Intelligence
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There are several Artificial Intelligence tools. However, natural language processing bots and generative visual AIs like DALLE•2 are growing particularly fast.
ChatGPT is a variant of the GPT (Generative Pre-training Transformer) model, which was developed to generate human texts in a conversion context. ChatGPT was designed with the goal of being able to generate natural language responses, as well as noting the access of a user, making it particularly useful in a variety of business applications where a human-to-person conversation is desirable. customers.
AI based chatbots
ChatGPT tools can create great opportunities for companies that use technology strategically. This occurs because the Artificial intelligence chat-based will leverage the way people work. Thus, they can automate repetitive tasks and provide more “personal” interactions with users.
Ways businesses can use tools like ChatGPT:
- Compilation of surveys;
- Elaboration of marketing content;
- Brainstorming of ideas;
- Write basic computer code;
- Automate parts of the sales process;
- Provide after-care services when customers purchase products;
- Provide personalized instructions;
- Simplifying and improving processes using automation;
- Translate text from one language to another;
- Smooth the customer onboarding process;
- Increase customer engagement, leading to greater loyalty and retention.
Potential Dangers of AI-Based Chatbots
There are some potential pitfalls with this AI chatbot technology. OpenAI recognized that, in its beta version of its ChatGPT software, the current AI limitations, which include a potential to occasionally generate incorrect information or biased content. It was also pointed out that AI may have limited knowledge of knowledge after 2021, based on trained model.
In addition, privacy concerns are possible. Since ChatGPT can be somewhat vulnerable to cyber security attacks as it is connected to the internet and can be used to spread viruses or even inappropriate content.
Finally, it should be noted that AI models require a lot of training and meticulous adjustments in order to achieve an optimal performance level.