Nubank decides to block a widely used function in the application

recently the Nubank chose to further strengthen the security of its customers against possible fraud and attempted scams.

To achieve this goal, the digital bank took a drastic measure by preventing access to a function that is well known and used by its users.

The financial institution announced a ban on screen captures and recordings on Android devices. Now, while the app is in use, customers will no longer be allowed to take “prints” of the device's screen.

Faced with some questions it has been receiving from customers, Nubank decided to speak out and explain the new measure.

“With this measure, we want to help you protect your information against malicious people. And restrict this access only to those who are interested: you”, reports a note published on the official blog of the digital bank.

Technical explanations for the new measure

According to Nubank, it is not advisable to make printscreens in applications from financial institutions and banks, even if this is useful in some cases.

Still according to fintech, this practice can bring risks to users, such as in situations where the mobile device used to make the print is infected by a virus, for example.

With that, blocking prints basically serves as an extra layer of security to protect customers from possible cyber-attacks that could lead to the disclosure of confidential information from your accounts banking.

This restriction also protects users if their mobile devices are stolen or stolen. Thus, the person will not have screenshots with bank information saved in the smartphone gallery.

A safer way to get receipts

The main anguish of Nubank users with the ban on printscreens is related to sending payment receipts, especially in PIX.

However, to obtain proof of any type of transaction, just look for the share or download icon on the application screen as soon as the procedure is performed.

Through sharing, it is possible to send receipts to social networks and emails, among other options. In this way, it is possible to have proof that the transaction was made without generating any future risk.

Graduated in History and Human Resources Technology. Passionate about writing, today he lives the dream of acting professionally as a Content Writer for the Web, writing articles in different niches and different formats.