The Consumer Defense Code (CDC) is a declaration that encompasses several rules for the protection and defense of the rights of the Brazilian people. That said, we decided to bring some of the rights that Brazilians have, but that few know about. This is very relevant, as it is common for people to go through situations that can be considered wrong. Check out the full article to learn more about what are the rights of the Brazilian as a consumer.
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Although they are little known by a large portion of the population, consumer rights exist and must be understood by the vast majority, as they are made especially for them. Some rules are more specific and difficult to be known, but they exist and go unnoticed.
All the rules that Brazilians have are available and provided for in the Consumer Defense Code (CDC), however this document still does not have much access by the population, even if it is mandatory for companies to have it in their locations physicists. Thinking about it, below we quote 2 important rights of your day to day that you have and may not know.
1. waste rate
Some establishments such as restaurants and snack bars usually warn customers with signs or even on the menu about a fee that is charged if users do not consume their entire order. This requirement goes against one of the articles (39) present in the CDC. The article states that this unwanted charge is seen as abusive, given that the consumer has already paid for his order and should not pay again. Although the act of wasting food is not good, the consumer cannot be charged for it.
2. entry with food
This norm is very common in establishments such as cinemas, where the user is obstructed from entering the rooms with food that is bought elsewhere, even if there is no legal norm for that. The situation is seen as abusive in all its forms, in addition to being considered a tie-in sale, which is also wrong. So if you've already experienced this, be prepared to act with the CDC next time.
