User complains about fake iPhone purchased from Apple's official store

In a surprising turn of events, a user known as theEdmard featured in a post on Reddit a peculiar experience involving the acquisition of an alleged counterfeit iPhone 15 Pro Max directly from Apple's official UK website.

The intriguing story began to unfold last Saturday, when Edmard received the delivery, made by Dynamic Parcel Distribution (DPD).

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Upon opening the box, which was apparently intact, Edmard immediately noticed a torn label inside, indicating that the original seal could have been previously broken.

The biggest surprise came when he came across aAndroid operating system apparently embedded in the device, raising questions about the product's damage.

The user claimed to have followed the purchase tracking, which, according to him, went smoothly, further increasing the mystery surrounding this peculiar situation.

The case, bizarre to say the least, raises doubts about Apple's quality control processes and raises questions about how a proven fake product could be purchased directly from the official channel of company.

The buyer opted for obligations with the unboxing process, considering that the model received coincided with his order for a 256GB iPhone 15 Pro Max in the elegant natural titanium color.

However, a new rumor emerged when the second warning sign appeared: the smartphone was already covered with a protective film.

The intriguing detail is that this film seemed to belong to a previous iPhone model, still equipped with the characteristic notch.

This peculiar aspect added another layer of mystery to a case that, at first, already seemed strange.

Consumer received wrong product

Edmard also the possibility that he received a return unit from Apple instead of a completely new device.

The uncertainty was dispelled as soon as he turned on the device, revealing a surprising truth: the iPhone 15 Pro Max he received was, in reality, an Android smartphone of dubious quality, equipped with a launcher designed to imitate the operating system iOS.

The statements were evident as soon as Edmard presented peculiar lighting on the screen, especially around the call Dynamic Island, clearly highlighting the presence of an LCD display instead of the characteristic OLED.

Furthermore, the device had a somewhat unusual feature: a “chin” at the bottom of the screen, a common detail on Android smartphones that adopt the “infinite screen” design and still use displays LCD.

Later, Edmard reported having registered a complaint with Apple support, who assured that he would contact him in the next few days to resolve the situation.

Furthermore, he sought clarification from DPD, who stated that the order was not violated at any time, indicating that the replacement with a counterfeit smartphone would have occurred at some point between purchase and delivery of the order to DPD, or even during the delivery process at yes.

It is essential to point out that Apple, a renowned company, would never send a counterfeit iPhone to its customers.

This raises the possibility that the theEdmard it was exchanged by someone else at some point between purchase and delivery to DPD, or even during delivery.

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