The company popularly known in the country for manufacturing chocolates, “Garoto”, informed that it will collect at least two batches of the chocolate that were manufactured and are already in distribution.
The reason is linked to a defect found in the factory's equipment, as the chocolate presented glass fragments, which can cause injuries to the mouth or mucous membranes, according to the information made available by National Health Surveillance Agency (Anvisa).
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Also, as stated in the pronouncement, one of the batches in question is the 80g milk chocolate bar Cashew Nut, while the other is Milk Chocolate with Cashew Nuts and Raisins, which also has 80g.
The company “Garoto” also submitted documentation to Anvisa that the vast majority of products present in the batches in question did not have been marketed so far, but were even distributed in Vila Velha (Espirito Santo) as well as in the state of Santa Catherine.
Bearing in mind that the initiative was taken by the company, Anvisa commented in a publication, on October 18, Resolution-RE nº 3,420 of October 17, 2022, which decrees the impediment to commercialize, distribute and use the product, including the notice of voluntary collection of both batches of product.
batches
For informational purposes, lots are the 225212941G: Milk Chocolate with Cashew Nuts, Garoto brand, with the 80g tablet, and with the expiry date set for 09/09/2023. and also the 225312941G: Milk Chocolate with Cashew Nuts and Raisins, also from the Garoto brand, with an 80g tablet, and with an expiry date set for 09/09/2023.
consumers
If any consumer has purchased a product from one of the batches in question, they cannot consume the item. But, on the contrary, the packaging must be kept and it is advisable that the consumer contact the Garoto Consumer Service by telephone 0800 055 95 50, which is available from Monday to Friday from 8:00 am to 6:00 pm, with the exception of public holidays. Another option is to contact us by email. [email protected] to exchange or request a free refund.
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