Last Monday (4), several complaints from customers of the operator Claro were registered in the country. Only on the DownDetector website there were more than a thousand reports of problems with the operator, with the southeast region being the most affected.
The complaints were about the impossibility of making calls, sending and receiving SMS, and accessing the internet through Claro's network.
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The cases became among the most commented subjects on Twitter, with reports from people who thought they were having problems with their cell phone, and that they even restarted the device several times without success.
The Claro company has not yet made any statement on the subject. According to a survey by SoluCX that was released in March, Claro had the worst satisfaction average among customers last year.
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