During the matches of the Brazilian team in world Cup, the opening hours of some establishments will be changed. This is the case of the National Institute of Social Security (INSS).In the days where our players are in field, the agencies from the institute will have schedules service specials. Look.
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Therefore, depending on of the time of the game, the agencies will close earlier or not even work on that particular day. For anyone to be helpless in case they need any service, the institute is providing remote assistance for these special days.
See the opening hours of the INSS
- Game at 12 pm: agencies will not open;
- Game at 1pm: service will be provided until 11 am in Brasilia time;
- Game at 4pm: service will be provided until 2 pm Brasilia time.
remote calls
In this channel, on game days, human service will be suspended 30 minutes before the start of the matches and 30 minutes after they have ended. Meanwhile, people can be answered electronically by the 135 center. In the electronic form, it is possible to obtain information about the benefit, scheduling times for the next appointments at the branch and information about payments.
If calls to 135 are made from a landline, they are free. Callers from a cell phone will pay the cost of a local call. The contact will also be available on My INSS, both in the app and on the website. When choosing to access the internet, it is also possible to access information such as: issuing statements, scheduling face-to-face assistance, requesting benefits and meeting requirements.
This channel has a virtual assistant. You will be able to talk to Helô, who will certainly help you and answer your questions regarding INSS services and benefits.
Functioning of the Electoral Justice
Because of the games in Brazil, the Electoral Court also changed its schedule on the days of the matches of the Brazilian team, with the support of Ordinance 339/2022. The change in the period will apply to both electoral registries and administrative units, however it is important to remember that online services will continue normally.
- Game at 12 pm: open from 7 am to 11 am on schedule;
- Game at 1pm: open from 7am to 12pm;
- Game at 4pm: operating from 7am to 1pm on time.
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