How to request SABESP's 2nd copy?

Considered as a mixed capital company, the you know and the Basic Sanitation Company of the State of São Paulo and also responsible for supplying water, collecting and treating sewage in 371 of the 645 municipalities in the State of São Paulo.

It was created in 1973 by Governor Laudo Natel through the enactment of Law No. 119, of June 29 of the year in question.

Its origin is marked by the merger of other companies and autarchies, such as Comasp, Sanesp, Saec, Fesb, Sbs, in addition to Sanevale.

For request a duplicate of the water bill issued by you know, just follow the steps below.

How to request a 2nd copy of Sabesp?

With the rush of everyday life, it becomes increasingly difficult to find time to pay the bills; going after the 2nd copy of a document then it's not even said.

In case you don't already know, the you know provides its customers with facilities when generating the duplicate water bill.

For this, there are three ways to make this type of request: through the website, via telephone and face-to-face service.

How to request a 2nd copy of Sabesp through the website

Of course, the simplest way to request the duplicate Sabesp it's through the website.

For this it is necessary:

1 Access the page of “Virtual Agency”from the company;

2 Then, click on the icon “second account copy”;

3 On the page that opened, it is necessary to enter the number of RGI (General Property Registry), located in your account. In this case, just find an old account and search for the number.

4 After entering the number, click on continue and that's it. The 2nd copy of your account has been generated.

How to ask for Sabesp's 2nd copy by phone

The customer service channel over the phone is a great option for those who want to get 2nd copy of Sabesp water bill.

To do so, simply call the toll-free numbers 0800 055 0195 (inland residents) and 0800 011 9911 (capital and metropolitan area).

In addition to the duplicate account service, the company offers other benefits and information over the phone, such as:

• Lack of water in the residence;
• Installment of accounts;
• leaks;
• Claims;
• Price consultation for easel, meter and register exchange services.

Opening hours are from Monday to Friday from 7 am to 9 pm and on Saturdays from 7 am to 1 pm.

It is worth remembering that the company also provides a contact number in cases of emergency (195).

For customers who are also looking for practicality, Sabesp makes available through its application the function of issuing a duplicate account. Just download to your smartphone and click on the desired option. It's all very easy, fast and self-explanatory. There's no mistake!

Is it possible to issue Sabesp's 2nd copy using the CPF?

In that case, the answer is no. With visa here, it is only possible to generate the duplicate document through the RGI number. The option using the CPF does not exist for a single reason: privacy of customer information.

If you do not have the account registration number, it is suggested that the user go to a from Sabesp branches with your documentation such as RG and CPF for issuing the duplicate account.

With the doubts cleared, it is now quick and easy to issue the 2nd copy of your Sabesp account.

See too:

• How to request a 2nd copy of CEMIG?
• How to request a 2nd copy of COPASA?
• How to request a 2nd copy of the Oi account?