Apple claims responsibility for MacBook keyboard failure

A apple entered into an agreement with the Justice of the United States to indemnify users of several models of macbook Bought between 2015 and 2019. The reason? Problems with the device's keyboard.

Among the complaints were: keys locking, involuntary repetition or lack of responsiveness.

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The fine for users harmed by the product will cost the apple company a trifle of US$ 50 million in its coffers. However, this does not mean that everyone will receive this amount.

According to the North American press, 86 thousand people will be compensated. Individually, they will receive an amount between US$50 and US$395.

District Judge Edward Davila, of San José (California, United States), completely rejected the objections of the apple. According to him, the agreement is reasonable.

He says he is aware that not all those who suffered damage from the defective keyboard on MacBooks will be compensated. However, "the settlement benefits a significant number of individuals," the judge said in an interview with Reuters.

Which Apple MacBooks Failed?

  • MacBook (12” Retina Display, purchased early 2015)
  • MacBook (12” Retina Display, Purchased Early 2016)
  • MacBook (12” Retina Display, 2017)
  • MacBook Air (13” Retina Display, 2018 and 2019)
  • MacBook Pro (13” Display, 2016 Model with 2 Thunderbolt 3 Ports)
  • MacBook Pro (13” Display, 2017 Model with 2 Thunderbolt 3 Ports)
  • MacBook Pro (13” Display, 2019 Model with 2 Thunderbolt 3 Ports)
  • MacBook Pro (13” Display, 2016, 4-Port Thunderbolt 3 Model)
  • MacBook Pro (13” Display, 2017, 4-Port Thunderbolt 3 Model)
  • MacBook Pro (15” Screen, 2016)
  • MacBook Pro (15” Screen, 2017)
  • MacBook Pro (15” Display, 2018, 4-Port Thunderbolt 3 Model)
  • MacBook Pro (15” Screen, 2018)
  • MacBook Pro (13” Display, 2019, 4-Port Thunderbolt 3 Model)
  • MacBook Pro (15” Screen, 2019

In order for the user to be eligible for compensation, the computer must be equipped with the keyboard butterfly and should be from a model released between 2015 and 2019, in the United States, as specified in the list above.

In addition, notebooks must have been sent to an Apple Authorized Service Center with no success in repair.

Graduated in Social Communication at the Federal University of Goiás. Passionate about digital media, pop culture, technology, politics and psychoanalysis.

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