For a long time, WhatsApp Web users have been begging for the possibility of using the desktop version of the application without the cell phone being connected to the internet. Recently, the developers accepted the request and released an update with this tool. However, unfortunately, the new update arrived with several bugs and many complaints.
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How did the web version work before the update?
Before the new update, the web version of the application was just a mirror of what was happening on the cell phone. Therefore, the device was a primary and indispensable item to access messages. Now, similar to the way Telegram works, the message history and contact list can be synchronized with other devices without needing the smartphone.
In this way, when you link your cell phone to the computer, a series of message packages from recent conversations are encrypted, transferring them to the new device. Through this, WhatsApp Web receives a key to download, decrypt and store this new information.
How have the changes affected users?
Despite being something very desired by users, many of them had the impression that the update was released in a hurry, without worrying about the browser experience. However, testing of this version has been gradually launched since July 2021, with the main objective always being to keep the app encrypted, ensuring the privacy of messages.
However, it was possible to monitor several complaints through social networks. On Twitter, the point that draws the most attention is how long the desktop version page is taking to load.
In addition, many people are facing problems with messages that arrive late, history of what was sent on the cell phone disappearing, etc. Even, to connect to several devices, it is necessary to synchronize the conversation history with each access to a web account, which makes the process very tiring.
WhatsApp has received feedback from several users and reports that it is aware of the issues. Therefore, in order for the experience to be as good as possible again, its development teams are working on improvements.