It's always uncomfortable to hear negative news about the apps that people love the most. Recently, there has been significant criticism about Uber, claiming that the tariff rate can be influenced by the battery life of the cell phone.
While this is not the norm, a small study in Brussels showed that two passengers took identical trips but received different rates.
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One of the passengers only had 12% battery, while the other had 84%. The first was charged €17.56 (£15.55) and the second €16.60 (£14.70).
That is, the phone with more battery life received a lower rate for the Uber Comfort option, while the phone with less battery life received a higher rate for the luxury option.
But the company denies that this is a common practice and claims that prices are influenced by demand and occupancy in the area.
Uber representatives deny the evidence
CEO Dara Khosrowshahi was clear on his Twitter: “It is not true that the battery level of your cell phone influences the price”.
In fact, the price increase is based on a process called “surge pricing” that happens in special events or times of high demand.
Uber lets users know when it's happening and you can decide whether you want to wait or get a car anyway.
But be careful: this rate can change in real time, depending on the number of available drivers.
CEO explains rise in ride values
You may have noticed that the price of Uber rides has been increasing lately, right? But there is an explanation: the company's CEO, Dara Khosrowshahi, explained that the main cause of this increase is not just inflation, but the shortage of available drivers.
However, the good news is that the number of Uber drivers is growing and this is helping to improve wait times and reduce prices.
Additionally, inflation has spurred more people to start driving for Uber as a way to earn extra cash for day-to-day expenses.
