You may have participated in or heard discussions about the impact of AI-powered bots on millions of jobs. Another important topic is the debate about how our collective future will be shaped by this advance and whether these technologies will make us obsolete.
Importantly, companies are already adopting AI technologies to assist and, in some cases, replace humans in their operations.
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For example, HomeServe, a company known for its home repair services, innovated by incorporating an artificial intelligence bot into its call center.
This virtual assistant, called “Charlie”, receives an incredible amount of 11,400 calls daily, a volume that would be impossible to handle humanly.
In addition to handling high volume of calls, this AI agent plays a key role in supporting the team. human, assisting in scheduling repair appointments, processing claims, and performing various tasks essential.
With the aggressive rollout of AI applications by giants like Amazon, Alphabet (Google) and Microsoft Corp., Growing concern about artificial intelligence replacing jobs has been rising significantly.
As these companies look to advance AI capabilities, questions arise about the impact on the human workforce and the future of employment.
5 professions that could disappear with the rise of AI
- Translation works: As companies strive to improve their linguistic models and train their systems on languages foreigners, ChatGPT has stood out in online demonstrations, presenting a translation superior to Google A translator. These technological advances call into question the future of novice translators, as ChatGPT's ability to handle with large volumes of text quickly and efficiently can decrease the demand for translation services humans.
- Entry-level graphic design: With the advancement of tools like DALL.E and MidJourney, the graphic design industry faces a wave of layoffs. The ease with which companies can feed these AI tools information to create basic graphics and logos has reduced the demand for AI professionals.
- Writing and proofreading: It is widely recognized that ChatGPT is a highly efficient tool for basic writing and proofreading tasks. Tasks that don't require extensive research, a human perspective, or in-depth analysis could readily be taken over by AI in years to come.
- Data analysis: The functionality of ChatGPT already extends to the creation of custom plug-ins and microservices, responding to the needs and information provided by the user. It's amazing to imagine a future where, in 50 years, a user can simply tell their assistant AI intent on building a website for their business, and AI being able to accomplish this task in mere seconds. minutes.
- bank teller: Bank tellers play a crucial role in verifying the identity of customers, in processing financial transactions, cashing checks and receiving cash payments loans. However, many experts agree that the functions performed by bank tellers have a high probability of disappearing in the future, driven by the advancement of artificial intelligence.
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