We human beings are extremely sociable creatures, which is why we end up getting involved in different relationships throughout our lives. In the midst of these relationships, we participate in discussions, outbursts, advice, among other types of conversation. Regardless of which one, there is an essential part of any dialogue, which is listening.
In this article, we tell you how to be a good listener. Check out the full text and find out.
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How to be more skilled at active listening
Explore these five key attributes:
1. Keep the focus on the speaker
Remember at all times that one of the key attitudes to being a good listener is to remain completely focused on the person who is speaking, without “traveling” in the conversation.
Pay attention to the details of what the person is talking about, look into their eyes, make them feel like a priority at that moment.
This will show the speaker how much you are entertained in that conversation and in everything he has to communicate to you, regardless of the distractions that may arise.
2. Be interactive
Being a good listener, on certain occasions, may not only be about listening and receiving the speeches of those who transmit them, but also about acting with interest.
Of course, there are different types of people, so it's important to analyze the behavior of the person you're listening to before anything else.
After this analysis, you will know if the person feels more comfortable when you comment on their lines or just listen carefully.
Filtering the intensity at which you can be active in conversation is a skill that, when mastered, will come in handy as an active listener.
3. Be understanding
Understanding is the greatest attribute responsible for opening doors in a conversation, precisely for creating an environment in which both feel belonging.
Understanding is being open to listening without judgment and really exploring ideas that the person presents, to make sure they have the freedom to express what they want.
The term can also refer to patience, the foundation of all dialogue. So, don't interrupt too much, respect the person's time and the way they express themselves.
4. Understand the spectrum of a conversation
Every dialogue is an exchange involved in a spectrum; it can be an outburst, advice, a discussion, among other aspects; therefore it is necessary to know how to deal with each one.
For example: a person who wants to vent something to you just wants to be listened to and validated and if they want advice, they expect honesty.
Understanding how you should exercise your actions in each division of this spectrum is essential to receive every speech from someone.
5. Altruism
As mentioned above, dialogues are an exchange between two or more people, an exchange of ideas and thoughts that must be respected at all times.
If it is an exchange, you must understand that each will have the opportunity to receive some of the other's attention, as well as knowing when it is your turn to receive or offer attention.