Concierge is a French term that can be literally translated as "concierge" to Portuguese.
The concierge is a common position in the hotel industry, consisting of the professional responsible for meet the basic and special needs of guests.
Among the main functions of the hotel concierge is the control of entry and exit of guests, in addition to providing personalized services for guests. such as purchase of tours, car rental, indication of good restaurants and sights in the city for visitation, among others stuff.
O concierge service or concierge is obligatorily present in all luxury hotels and that value the total comfort of its guests.
Currently, many luxury condominiums also provide the services of a concierge, who, in addition to being responsible for the control of entry and exit of residents and visitors, it is also available to assist the owners 24 hours a morning.
The term concierge came from the French expression “Comte From cierges”, meaning “candle counter”, a common position in the 19th century designated the person responsible for taking care of the lighting and cleaning of the castles.
However, most etymologists believe that the French word “concierge” is derived from medieval Latin consergius / conservus, which can be translated as "helper" or "servil".