The concept of workflow is from a sequence of steps needed to automate processes, according to a set of defined rules, allowing these to be transmitted from one person to another.
In this automation, documents, information or tasks are passed from one participant to another to perform an action, according to a set of procedural rules.
Business process automation identifies the various process activities, rules of procedure, and associated data control to manage the workflow.
O workflow represents a relationship between technology and business processes, where each induces a relationship with the other.
The technology of workflow it makes the link between the production unit and the office, or from technology to the organizational culture, and ends up connecting people to processes in the organization.
There are computer programs that have the task of managing Workflow. These systems are known as WfMS (Workflow Management Systems), and ensure that the steps that automate processes occur in the correct sequence.
The technology of workflow also acts as an information channel, since the workflow deals directly with people and their interaction in organizations.
