INSS payroll loan: how to block and unblock benefit?

The National Institute of Social Security (INSS) is making available a new service that allows retirees and pensioners to make the blocking or unblocking your benefits for the purpose of contracting loans consigned. According to the Institute, this request can even be made over the internet, without the need for the beneficiary to go to an INSS agency.

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In addition, it is important to point out that the holder of a retirement or pension can use this service, as well as a legal representative of the beneficiary, having a term of legal representation accepted by the institution. However, it is essential to make it clear that the attorney cannot make this type of request regarding this service.

In this way, it becomes impossible to carry out a payroll loan in benefits that have a registered attorney. Therefore, to make this type of request, it is necessary to follow these steps:

  • Enter My INSS, either through the website or through the application (available for Android and iOS);
  • Click on “New Order”;
  • Enter the name of the service/benefit you want;
  • In the list, mark the name of the service/benefit;
  • Read the text that appears on the screen and proceed by following the instructions.

From this perspective, to make this request, it is necessary to have documentation, which is the CPF number (this item is mandatory in all cases).

If the request is made by a legal representative, the procedure is as follows: Power of attorney or term of legal representation (guardianship, curatorship, term of custody); Identification document with photo (RG, CNH or CTPS) and CPF of the attorney or representative.

Thus, with regard to the response time for these requests, according to the INSS, the average is around 30 working days. To follow this request process, just follow the step by step: Access My INSS; Click on “Check Orders”; Find the process in the list; To see more details, click on “Detail”.

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