Who has never received recurring calls from telemarketing companies, even after rejecting the service offered? These inconveniences, so common in the contemporary world, seem inevitable, since these companies are insistent. Not to mention that they can only get in touch from Monday to Saturday, from 8 am to 9 pm. so please know how to block telemarketing calls, and we will explain to you.
The Consumer Protection Code makes it very clear that it is forbidden to embarrass the citizen through calls. Furthermore, the same code will ensure that such embarrassment is prohibited even in cases where there is default.
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How to block telemarketing calls?
- “Do Not Disturb Me” Website
The first solution that we will present to you is a creation of the National Telecommunications Agency (Anatel). In this case, it is the site “Do not disturb me”, a tool available to register your number, so as not to receive more inopportune calls. That way, if you feel that there is embarrassment and insistence on these calls, be sure to register.
- Go to Procon
In addition to the Anatel website, other State Procons websites offer a similar service, but reduced to the regional scope. Therefore, you can go to the Procon de São Paulo or Procon Goiás website, for example, to register and block calls, if you are from those states. This measure will certainly allow you to have a little more peace in your own home.
Stay tuned for changes
Finally, we emphasize that the law published on December 10 in the Official Gazette of the Union, which establishes a code for telemarketing, has already been approved. Therefore, the numbers of these companies will need to contain the code 0303 so that the consumer can identify them before answering. This law should come into effect in the first half of 2022, but requires citizens to be aware of the novelty in order to be able to identify it.