McDonald’s is a company that is always attentive to its customers’ requests. customers and the modifications that are suggested. The menu, according to the company, is made according to the satisfaction and preference of its most frequent customers, as they are always open to receiving suggestions. The orders that arrive the most concern the additional ones: more cheese, bacon, tomatoes... or their removal.
This time, the establishment was tested by the clientele.
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A man decided to make a completely different request and shared the moment of service on social networks. Through the delivery application, an order was made for a hamburger with nothing. As a result, the citizen assured the astonishment of the employees and the amusement of Internet users who are fans of the fast food chain.
McDonald's WITHOUT a hamburger?
The company's customer order was a cheeseburger, but he changed some options through the app. In short, he asked for a sandwich without ketchup, mustard, pickles, cheese, onions, bread, salt… and without meat. So it is!
The request was made through the DoorDash app.
The motoboy went to the establishment to withdraw the order. Faced with the unusual situation, he promptly sent a message to the customer: “The restaurant is confused about what you want in your order”.
At the twitter, the guy played with the idea and suggested what could be done when employees see the request: “Okay, let’s try again, ordering a hamburger not from McDonald’s. This time, nothing else on the order.” Then he added a question: “Are they going to cancel it? Deliver an empty bag? I'm doing this so you don't have to."
The customer did not respond to the courier's message and was awaiting delivery. And yes, the order has arrived! To the customer's surprise, everything cost US$ 1.89, but the package arrived empty. In this way, the fast food chain complied with the customer's desire and satisfied the “want” of the same, without failing to serve him.
About the result, a fan of the company commented on the order that arrived at the boy's house: "If you were willing to pay for anything, Mc was more than willing to make his dream a reality”, he concluded.
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