US officials reported that an employee of the amazon misused the company's Ring cameras to spy on users in their bedrooms and bathrooms.
A Federal Trade Commission (FTC) filed two separate complaints against Amazon, alleging violations of privacy and consumer protection laws related to the Alexa and Ring devices. These allegations highlight lapses and concerns about users' safety and privacy.
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According to the FTC, staff members abused the smart home cameras, which were originally designed to allow users to monitor their homes when they are away. Basically, they made use of security cameras to invade users' privacy.
In response to this incident, Amazon agreed to pay a $5.8 million fine. The investigation revealed that a specific employee used the cameras to secretly observe 81 female customers as well as Ring employees.
The company has faced two significant fines for user privacy violations. In addition to the previously mentioned case of Amazon employees using Ring cameras to spy on users, company was also penalized for not deleting recordings of children from the Alexa device, even when requested by country.
This second system failure resulted in an additional $25 million fine for violating children's rights.
In addition to fines for privacy violations, Amazon faces other issues related to trade agreements and potential antitrust violations. The FTC is investigating the purchase agreement of iRobot Corp by Amazon.com, worth US$ 1.7 billion.
Amazon pronounces on the allegations
According to information released by the DailyMail.com, Amazon voiced its disagreement with the claims made by the FTC about the Alexa and Ring devices. The company denied any violation of the law and stated that the agreements reached with the FTC allowed to resolve these issues.
Amazon stressed that it takes its responsibilities to customers and their families very seriously. It claims that its devices and services are designed to protect customers' privacy and provide them with control over their experience.
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