Apple is under investigation over allegations of practices allegedly related to programming obsolescence on their devices, a behavior that is allegedly being developed in France since December 2022.
In other words, the company would be launching devices with an “end date”, where, from then on, it would no longer provide any kind of support, “killing” the device.
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These suspicions arose on the basis of a complaint made by Halte à l'Obsolescence Programmée (HOP), an organization that monitors this type of conduct in large-scale industry.
According to an article by the AFP agency, released last Monday (15), the accusation is more directly related to the Apple's repair program, which requires the product's serial number before making hardware parts available for replacement.
This measure, which came into force recently and is considered “strange”, would restrict the possibility of repairing older iPhones, iPads and MacBooks.
In addition, the repair program tends not to accept the inclusion of parts not sold by Apple itself in possible replacements.
As a result, many owners of branded devices may be left without options, since original Apple spare parts are expensive and not always available.
To echo concerns about Apple's conduct, HOP also expresses concern about the way the company allows repairs to be carried out.
According to the organization, the company sends parts to its users to make repairs at home, which would be affecting, albeit indirectly, the environment.
According to the Halte à l’Obsolescence Programmée, the ideal would be to make repair shops available, as do-it-yourself repairs can generate waste that is subsequently disposed of incorrectly by users.
In another complaint made recently, HOP made Apple pay a fine of € 25 million (about R$ 134 million at current quotations).
At the time, the entity pointed out that the company was reducing the performance of older iPhones as their batteries got old and were replaced by non-original ones.
Also according to the article released by AFP, Apple has not yet been notified by the French Public Prosecutor's Office about the new complaints.
Graduated in History and Human Resources Technology. Passionate about writing, today he lives the dream of acting professionally as a Content Writer for the Web, writing articles in different niches and different formats.
