Comprised of people under 23 years of age, the Generation Z faces the great challenge of losing critical communication skills. The dominance of the digital world contributes to this problem, as virtual interactions often do not require the same communication skills as face-to-face interactions.
The importance of social skills in virtual environments
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In addition to their communication skills, Generation Z also faces challenges related to interpersonal skills in their personal business environment. Dustin York, Associate Professor of Communications at Mariere College, emphasizes the importance of non-verbal cues for young professionals.
These guidelines include learning how to make proper eye contact and understanding the rules of conduct in conference rooms.
Dustin York also suggests the importance of appropriate practices and guidelines for the development of soft skills in Generation Z. He suggests that a period of five to seven days be devoted to specific training to improve non-verbal and interpersonal communication skills.
Practices and Guidelines for the Development of Social Skills
Dustin suggests that a period of five to seven days be dedicated to specific training to improve non-verbal and interpersonal communication skills.
In addition, companies are investing in mentoring programs, where more experienced professionals can guide and assist members of Generation Z in developing their soft skills. This exchange of knowledge and experience is valuable in helping young professionals adapt and integrate into the corporate environment.
It is important to emphasize that communication and social interaction skills should not be seen as an “extra” or optional, but rather as essential skills for personal success and professional.
Mastering these skills not only improves your ability to communicate effectively, but also strengthens relationships, builds trust and contributes to a healthy and productive.